“Software and Services to make your business look great and run even better”

Manage Your Contact Base
Keeping track of contact information is vital to the success of any organization.  SING puts all the information you need about each contact right at your fingertips: Customer, Distributor, Vendor, Reseller, etc.  SING allows you to understand what the purpose is in every relationship you build and then helps you follow up with the appropriate materials.

Generate Quotes with the push of a button
Getting quotes out quickly and efficiently is an important task for any business.  SING makes it as easy as a few clicks of the mouse.  With no extra work, SING attaches pictures of the items in the quote and lets you email the quote in HTML and PDF format.  Try that out of the box with any other program!

The power doesn’t stop there.  SING’s enhanced quoting grid allows you to customize each quote in a matter of seconds to include:

• Quantity
• Description
• Model #
• Pictures
• Taxes
• Freight
• And Much More

Take Control of your Inventory and Pictures of Products
Always know the status of your inventory items by using the power of SING.  Easily keep tabs on: warehouse location, reorder status, pricing for appropriate business partners, costs of ownership, etc.

SING also allows you to easily incorporate pictures of your inventory and product line.  No more fussing with graphic arts programs or storing huge files of images on your PC hard drives.  SING takes care of all your product image needs and lets you keep your hard drive space for more important business necessities… like helping you grow your business!

Speed
On the phone with a customer and you need to access their information quickly?  Not a problem.  SING is the database equivalent of a Ferrari.  As you are typing information, SING is narrowing the search with each character.  Most customers find the information they want after a few key strokes.

Fully integrated with your website (optional module)
Don’t let your Webmaster hold you hostage anymore.  Update your Web site on your schedule, not his.  SING makes it easier than ever before to update your Web site with pictures and descriptions of products.  With a click of the button, SING will send your inventory to your Web site and even allow you to post information on a highlighted “specials” section.

Built-In reports or you may request additional reports to meet your company's needs
We have many predefined reports built-in to SING.  However, we do not claim to know what reports will be useful for your everyday needs.  We will work with you to create reports that you request and define.  Contact us or call us (585) 298-9591 for more information.

Email Functionality
SING is designed to maximize the efficiency of email capabilities.  As customers email you to get more information, SING will give you the option of creating a new record with all contact info at the push of a button.  Wow!  What a time saver!  Plus, you can instantly attach a customer email to their record so you will never have to hunt through your email folders again.

With SING’s optional Bulk Email Module, you can improve your Customer Relationship Management (CRM) by sending strategic emails to appropriate contact groups.  SING’s Bulk Email Module incorporates the latest anti-spam technology to make sure your emails reach your target audience.  And since it’s all tied together with SING, it automatically logs the email and whether it was successfully sent into the history of each contact.

Adapt "SING" for your specific needs
What are the topics and category information you want to access easily?  An administration section allows you to manage your lookup information without having to be an IT guru to configure.  User defined fields are also available to store information and create searches that best suit your business needs.

Microsoft.net Platform
Pardon us while we “geek speak” for a minute.  SING is written using the most modern programming platform available, Microsoft.net.  What does this mean to you?  SING can easily expand and integrate with any Microsoft based program on the market.  And one more thing…because of the reliability of our software, you will never get a “fatal exception error”.  We’ve all used other programs where you put in your data, an error occurs and the program forces you to shut down, losing all your most recent data.  With SING, we’ve written a program that allows you to continue with your work even if an error occurs.

Much more to come...  We offer an annual support agreement that will allow you to participate in enhancement requests for your new Inventory / Contact management / Quoting software.  With your annual support, you will receive free updates that may include your customizations to the software.  Call for more details (585) 298-9591.

A Single Point of Contact
Before SBN Solutions, small businesses faced the daunting task of trying to piece together multiple programs and services.  Many of these applications became piece-meal solutions from varying vendors.  Usually, they involved support services where operators were measured by how quickly they can get you off the phone, not permanently solving the problem.  Have you ever called a Tech Support line and been told, “It’s not an issue with our application.  Please contact the other vendor.” 

At SBN Solutions, there’s no finger pointing and there’s no delays if something goes wrong.  We realize how important our applications are to your business and we immediately take action to solve whatever issue you face.